Internet Voice, also known as Voice over Internet Protocol (VoIP), is a
technology that allows you to make telephone calls using a broadband
Internet connection instead of a regular (or analog) phone line. Some
services using VoIP may only allow you to call other people using the
same service, but others may allow you to call anyone who has a
telephone number - including local, long distance, mobile, and
international numbers. Also, while some services only work over your
computer or a special VoIP phone, other services allow you to use a
traditional phone through an adaptor.
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Frequently Asked Questions
What is VoIP/Internet Voice?
VoIP allows you to make telephone calls using a computer network, over
a data network like the Internet. VoIP converts the voice signal from
your telephone into a digital signal that travels over the internet
then converts it back at the other end so you can speak to anyone with
a regular phone number. When placing a VoIP call using a phone with an
adapter, you'll hear a dial tone and dial just as you always have. VoIP
may also allow you to make a call directly from a computer using a
conventional telephone or a microphone.
How Can I Place a VoIP Call? Depending on the
service, one way to place a VoIP call is to pick up your phone and dial
the number, using an adaptor that connects to your existing high-speed
Internet connection. The call goes through your local telephone company
to a VoIP provider. The phone call goes over the Internet to the called
party's local telephone company for the completion of the call. Another
way is to utilize a microphone headset plugged into your computer. The
number is placed using the keyboard and is routed through your cable
modem.
What Kind of Equipment Do I Need? A broadband (high
speed Internet) connection is required. This can be through a cable
modem, or high speed services such as DSL or a local area network. You
can hook up an inexpensive microphone to your computer and send your
voice through a cable modem or connect a phone directly to a telephone
adaptor.
Is there a difference between making a Local Call and a Long Distance Call?
Some VoIP providers offer their services for free, normally only for
calls to other subscribers to the service. Your VoIP provider may
permit you to select an area code different from the area in which you
live. This means you may not incur long distance charges if you call a
number in your area code regardless of geography. It also means that
people who call you may incur long distance charges depending on their
area code and service.
Some VoIP providers charge for a long distance call to a number
outside your calling area, similar to existing, traditional wireline
telephone service. Other VoIP providers permit you to call anywhere at
a flat rate for a fixed number of minutes.
If I have Internet Voice service, who can I call? Depending
upon your service, you might be limited only to other subscribers to
the service, or you may be able to call any phone number, anywhere in
the world. The call can be made to a local number, a mobile phone, to a
long distance number, or an international number. You may even utilize
the service to speak with more than one person at a time. The person
you are calling does not need any special equipment, just a phone.
What Are Some Advantages of Internet Voice? Because
Internet Voice is digital, it may offer features and services that are
not available with a traditional phone. If you have a broadband
internet connection, you need not maintain and pay the additional cost
for a line just to make telephone calls.
With many Internet Voice plans you can talk for as long as you want
with any person in the world (the requirement is that the other person
has an Internet connection). You can also talk with many people at the
same time without any additional cost.
What Are Some disadvantages of Internet Voice?
If you're considering replacing your traditional telephone service with Internet Voice, there are some possible differences:
*
Some Internet Voice services don't work during power outages and the service provider may not offer backup power;
* It may be difficult for some Internet Voice services to seamlessly
connect with the 911 dispatch center or identify the location of
Internet Voice 911 callers; or
*
They may or may not offer white page listings.
Can I use my Computer While I talk on the Phone?
Yes
Can I Take My Phone Adapter with me When I Travel?
You may be able to use your VoIP service wherever you travel as long as
you have a high speed Internet connection available. In that case it
would work the same as from your home or business.
Does my Computer Have to be Turned on? Not if you
are making calls with a phone and adaptor or special VoIP phone, but
your broadband Internet connection needs to be active. You can also use
your computer while talking on the phone.
How Do I Know If I have a VoIP phone Call?
It will ring like any other call.
Does the FCC Regulate VoIP? The Federal
Communications Commission (FCC) has worked to create an environment
promoting competition and innovation to benefit consumers.
Historically, the FCC has not regulated the Internet or the services
provided over it. On February 12, 2004, the FCC found that an entirely
Internet-based VoIP service was an unregulated information service. On
the same day, the FCC began a broader proceeding to examine what its'
role should be in this new environment of increased consumer choice and
what it can best do to meet its role of safeguarding the public
interest.
The FCC has organized an FCC Internet Policy Working Group to
identify, evaluate and address policy issues that will arise as
telecommunications services move to Internet-based platforms. For more
information on the Working Group, please visit www.fcc.gov/ipwg
Aspects of these considerations may change with new developments in
internet technology. You should always check with the VoIP service
provider you choose to confirm any advantages and limitations to their
service.
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Voip.net will be known as a pioneer and a leader in the vast global frontier of quality broadband IP telecommunications.
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