Two Week Period:
- Health Guarantee is for two weeks from the time the animal(s) leave our rabbitry.
- We sell only animals known to be healthy at the time of sale and try to ensure the best possible health of all rabbits.
- Should it become ill or die within the two week period, the rabbit will be replaced with another of equal value, same color and breed. See Exclusions below.
- All illnesses must be reported within 12 hours of noticing.
- For replacement, the forfeited rabbit must be returned at the purchaser's expense, within or shortly after the two weeks. Shipping and other costs to obtain the replacement (i.e. carrier, Health Certificate, travel costs, etc) will be the purchaser's responsibility. In the case of a rabbits death, the body along with a letter from your Vet stating the cause of death, must be returned as above.
- Should there not be an equal replacement available, you will be put on a Waiting List until one becomes available.
- We guarantee the rabbits to be free of malocclusion at the time of sale.
- We will do our best to assist you in every way possible concerning the health and raising of your rabbits, for as long as you own them.
Exclusions on the above Health Guarantees:
- Any illness not reported within 12 hours of noticing or death that is not reported within the two week period, will void the replacement Guarantee.
- We do not reimburse for, or contribute toward, veterinary or necropsy bills.
- Improper diet (please note- no vegetables should be given to rabbits before 5 months of age; also, use food provided until transitioned from our brand to yours).
- Abusive or improper handling, neglect or accidental death.
- Extreme temperature fluctuations.
- Improper, unsanitary or unsafe housing causing sickness or death.
- Injury from other animals.
- Death or illness due to travel stress.
- Exposure to other sick animals during travel, at shows or your residence. We do show rabbits several times per year. Although appropriate quarantine is in use, we assume exposure to upper respiratory ailments as well as other common things like fur mites.
- We encourage quarantine from other rabbits for a period of one month, but require at least two weeks, or replacement guarantee will be void.
The above Exclusions are at the discretion of Two Hunnyz Rabbitry. Should you disagree, a qualified veterinary check or necropsy on deceased animals may be performed at the purchaser's expense. Upon proof of this, a more informed decision can be made concerning replacement. Contact us with any non-emergency health concerns before going to the vet; often there is a simple solution to something that could cost lots of money at the vet's office.
Sorry, there are no cash refunds.
Thank you!
Tom & Krystal Beers
Thank you to Sherri Evans, of Creators Critters in Victoria, BC, for the use of these Guarantees! We have modified them to suit our needs. If you would like to use them for your rabbitry, ask us how to contact Sherri for permission, or go to Links for her website address.