Privacy Policy

 The Wytch Shoppe does not sell, rent, or share our customer's information with anyone at any time nor for any reason, except in the process of order fulfillment.

Shipping & Delivery

Your credit card or PayPal payment will be processed immediately upon submission of your order to us. Shipping option selected must reflect shipping charges associated with your order. Should an order present to us without an accurate shipping option selected, we will adjust the order post-receipt to reflect actually charges associated with your delivery via the cheapest method available. All orders are considered final at time of order submission. We require 3-10 business days to process, pack, and ship your order to you, regardless of shipping method selected, unless otherwise noted within your order status updates OR unless a handcrafted or custom item has been ordered. Some items can take 4-6 weeks for delivery.

  Please note that shipment insurance is not provided. We will not be held responsible for packages after they leave our shipping department and are released to the postal service for delivery. We are not responsibible for loss, breakage or other delivery problems associated with your shipment UNLESS optional shipping insurance (provided by the United States Postal Service) is purchased. Claims on insured packages will be made through and processed through the US Postal Service and not The Wytch Shoppe, however we will assist you in filing any claims necessary should need arise. If you would like to purchase insurance for your package, please contact us immediately after you place your order at info@thewytchshoppe.com and leave a telephone number where you can be reached. If you have any questions at any time, please do not hesitate to contact us via email at info@thewytchshoppe.com.

Return Items & Receiving Credit

The Wytch Shoppe will accept return of merchandise ONLY IF THERE IS A PROBLEM WITH YOUR MERCHANDISE and ONLY if "intention to return" notification is received within 48 hours of receipt of merchandise. You must submit the reason for the return in your notification. All notifications should be submitted via email and within 48 hours of receipt of merchandise. All returned merchandise must be received by The Wytch Shoppe within 7 business days post approval of return notification. We will issue a STORE CREDIT in the amount in which you paid for the merchandise in US dollars, less shipping and handling fees and 10% restocking fee. UNLESS THERE IS A PROBLEM (ie: breakage, product error) WITH THE MERCHANDISE RECEIVED, ALL SALES ARE TO BE CONSIDERED FINAL AT THE TIME THE ORDER IS PLACED AND STORE CREDIT WILL BE ISSUED FOR ANY RETURNS. We are not responsible for returned items being lost or broken in transit back to us. Please do ensure you place adequate tracking and insurance on your return when shipping to us.

Sales Tax

The Wytch Shoppe is required to automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the State of Delaware if appliciple. Each customer shall be solely responsible for all sales taxes, or other taxes, duties and/or customs fees, on orders shipped to any other state or country.

Order Acceptance Policy


Price and Availability is Subject to Change Without Notice. The Wytch Shoppe reserves the right at any time after receipt of your order to accept or decline your order for any reason. In the event of pricing discrepancy, The Wytch Shoppe reserves the right at any time after receipt of your order to change the price as stated by the policy and notify you of the pricing change. Shipping charges are estimated at time of checkout. Any adjustments necessary to ensure shipping and handling charges are accurately charged to your account will happen without notice, prior to shipping your order to your designated location, according to the posted charges at the carrier and our aforementioned per-order handing charges as noted above.

Out of Stock Items / Backorder / Discontinued Items

In some instances, an item may go out of stock before we have an opportunity to update our website. We also may be notified of backorders or product discontinuances from our many manufacturers that can have an effect on orders placed within our online shopping system. In order to ensure timely delivery of your orders and bypass delays due to backorder, we will issue a STORE CREDIT for any out of stock, discontinued or backordered items on your order. All sales orders are to be considered final at time of checkout.

Damaged or Incorrect Merchandise

The Wytch Shoppe will, upon your request, replace any merchandise that is received in damaged condition or as a result of a packing error. Reports must be received within 48 hours of receipt of merchandise. No returns will be accepted or replacements issued without prior approval to return such merchandise and merchandise return is received by The Wytch Shoppe within 10 business days of return authorization.

Typographical Errors

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, The Wytch Shoppe shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. The Wytch Shoppe shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your account charged. If your account has already been charged for the purchase and your order is cancelled, The Wytch Shoppe shall immediately issue a credit to the account from which you originally submitted payment for the amount of the charge.

Wholesale

We're sorry, but we do not offer wholesale accounts at this time. This may change in the future. Thank you for your interest!