GREATSCOPE CONSULTING

Dream ! Design ! Achieve !

CORPORATE SERVICES

We specialize in offering :

  • CUSTOMISED TRAINING on various topics ( see details below)
  • CONSULTING - Competency assessment, performance management,
  • COACHING & MENTORING- Senior management coaching, Life & Professional coaching.
  • RECRUITMENT SUPPORT -conducting interviews, behavioral profiling , psychometrics.
  • PRODUCTIVITY IMPROVEMENT TECHNIQUES - stress relief, creativity.
  • GAMES & ACTIVITIES FOR EVENTS - make your get-togethers,events memorable.


CUSTOMISED TRAINING

 1. The NLP Experience(TM) - a practical Introduction to NLP tools

NLP  is a simple yet amazingly effective set of tools /methods to understand what goes on inside you, how you relate to the world around you. Why do you do the things you do, why do you get the results you get. How you are excellent in something & yet not so good in something else.  

YOU MUST UNDERGO THE NLP EXPERIENCE IF YOU;

·       Want a quick hands- on introduction to the power of NLP.

·      Want to understand how your beliefs, values, memories & decisions influence your life .

·         Want to develop the ability to change quickly & generate fantastic results -both in your personal & professional life.

  • Want to grasp what's going on inside another person's head.

·      Instantly be able to change your mood & get into a 'resourceful state' at will.

  • Do lots of other interesting stuff !!

For more details on how to enrol for 'The NLP Experience'(TM),

email amruth@greatscope.com with 'NLPExperience ' in subject line.

Ideal for : Anyone interested in DRAMATICALLY IMPROVING their life . ( that means you! )

'The NLP Experience'(TM) is now INTERNATIONALLY ACCLAIMED!!

 


 2. ASSERTIVENESS TRAINING

 Assertiveness is a much misunderstood behavior. People mistake being aggressive as being assertive. Aggressive behavior - like passive behavior – stems from FEAR. That’s why a cornered rat attacks! But fear is because of a threat perception & different individuals perceive different situations as threats. All this is a result of deep-rooted thoughts & learned behavior.

 Some aspects you'll learn in the Assertiveness program:

  • What is assertiveness? Difference between aggressive & assertive behavior.
  • Overcoming barriers - social, stress & belief barriers that prevent us to be assertive.
  • Taking the valuable: receiving negative feedback
  • Constructive not critical: giving corrective feedback
  • How to say ‘NO’ assertively
  • Making requests without controlling others
  • Constructive confrontation

Case studies & role-plays to demonstrate different behavior are used in the program.

 Ideal for  : Managers, project heads, people interacting with clients , HR personnel.

   


3.  POWERTEAM  - the Team Building program

PROGRAM OBJECTIVE:  To improve individual morale and enhance the productivity of the business unit by improving rapport & co-ordination among team members.’

Some aspects of the program;

 Team purpose : Does your team know what is expected of them?

 

Team member role : What role do you fit into in a team. Find out how you add value to your team.

 

Rapport: - Your ability to understand each other in a team.

 

Co-operation & Competition – How your team responds to competition by co-operation.  


Teamwork survey : Understanding at what level your team is working.

 

Team Dynamics: Understand the effects of change in a system, the importance & dependence of each unit.


NOTE: This program can be conducted as a outbound experience with low impact activities or other adventure activities like Rock climbing, rappelling, trekking etc.


The PERSONAL TRANSFORMATION PROGRAM

(Workshop on Creativity, Positive attitudes & Effective communication.)

 The personal transformation program is designed to dramatically improve the productivity of every employee by Igniting their Creativity & encourage them to use creativity to handle work problems.

It creates an attitudinal change towards the Organization, the job & the customer. It also helps in improving Communication skills to be effective in communicating with internal & external customers.

 By the end of the program, participants will :

  • Learn Creative thinking techniques
  • Become aware of how their thoughts affect their behavior & thereby affect results
  • Learn positive attitudes & positive affirmations to increase effectiveness
  • Learn how to be a contributor & achiever. Achieve personal & professional growth
  • Learn to be career conscious, not job conscious.
  • Understand the impact of their conscious & unconscious communication.
  • Learn effective communication methods.

 Ideal for:                                 Every employee


4. The CUSTOMER DELIGHT Program:

 PROGRAM OBJECTIVE:  To inculcate a customer delight mentality in the employee by          Making them aware of the need for moving beyond customer satisfaction to customer delight.

 Some aspects of the program: 

  • Learn the history & evolution of Customer Relationship Management (CRM)
  • How they affect the customer's perception of the Company.
  • Develop a customer hugging mindset.
  • Learn to develop empathy, which is more powerful than sympathy.
  • Learn about telephone etiquette & customer service on the phone.

Ideal for  : All employees

 


5. Professional Direct Selling : The 'ANPACK ' Selling process.

PROGRAM OBJECTIVE:   To develop professional selling skills & a ‘consultant approach’ to selling.

The 'ANPACK' Selling Process is a well- researched, hands-on sales process designed to help even first-time sales persons learn the nuances of professional selling.

In the 'ANPACK' Selling Process, some of the aspects that participants will learn are:

  • Selling on concern. A paradigm shift in approaching a sales call
  • The buying & selling processThe Sales Process Flowchart
  • Pre-sale preparation, customer motivational factors. Why they buy.
  •  Recognition customer needs using the BOCA technique
  • Sharp closing methods.
  • Handling Objections 
  • Negotiation skills
  • Post call- Keeping in touch, references.

The 'ANPACK' Selling Process has role-play exercises, video role-plays, workbooks, video aided learning and instructor led sessions – in short, a complete skill building workshop.

Ideal for:  All Direct sales people & managers of direct sales teams.

OTHER SALES PROGRAMS:
  • Retail Sales Professional -for showroom sales people.
  • Large Account Management - selling to corporates & large clients.



BRIEF DETAILS OF OTHER PROGRAMS:

The POWER Presenter : The most important skill a leader should have today is the skill of presenting to a group. But most people dread speaking in public. The 'POWER Presenter' is a no-nonsense , well-researched, hands-on training on how to deliver an attention grabbing presentation so the audience will sit up & listen! It covers stage, podium presentations, seated & team presentations, Presentation logistics, etc,.. ..very useful for managers, directors, trainers, presenters.....anyone who has to speak in public.

The PROF IT Program: Exclusively for IT professionals:-  IT companies are realizing that their programmers & team leads should possess something more than just technical skills.  IT professionals have to be aware of things like international etiquette, table manners, conversational etiquette, conference call etiquette, phone manners & other 'soft ' skills. The PROF IT program will truly make the IT employee into a good corporate ambassador .

From Conflict to Co-operation & Collaboration : Conflicts are a result of different views about the same situation. We have different 'MAPS' about the same situation.  This workshop takes an NLP view  why conflicts arise , the different levels of conflicts & how they can be resolved. Participants learn methods to turn conflict situations to Co-operation.

Coaching & Mentoring Skills: One of the duties of a line manager is to develop subordinates into effective & productive assets. This requires a mix of Coaching & mentoring. The workshop helps Line managers & other people involved in Coaching/ Mentoring.  It delves into the unique relationship of Coach- Coachee & Mentor- Mentee. Eastern & Western approaches are blended to get the best.

Negotiation skills :  The commonly held idea is that you have to defeat your opponent in negotiation. In this age of making & 'keeping' customers, this 'win-lose' approach to negotiation will not help. The negotiation Skills program will help participants understand the things that affect negotiation, their personal influencing styles & methods to handle tricky negotiators & work towards 'Win-Win' negotiation.

 Leadership & Management Skills : Management is 'handed down' , but leadership is 'earned up' . This means that your superiors make you a manager but you have to earn your title as a leader from your subordinates. The Leadership & Mentoring Skills workshop teaches managers how to avoid the 'Activity trap' & go for results rather than merely maintaining activity. Participants also learn how to mentor juniors & develop a second line of leadership.

Creativity & Innovation.: Einstein had once remarked that 'Imagination is more important than knowledge'. With knowledge, you are accessing what you’ve learnt; but with imagination you are exploring the unknown. The Creativity & Innovation program is a 'right brain' approach to help participants develop the competency of Creativity & Innovation & equip them to generate new ideas, innovate, recognize opportunities & solve problems creatively. Handles the different levels of creativity & how to nurture innovation at the workplace.

 Vision, Mission & Objectives : An organization is made by it’s vision. A vision is a credo- an exciting destination to move towards. But mere vision is ineffective without a concrete Mission & clear Objectives.  This program – a must for middle & senior managers – helps participants to convert the Vision to Reality. It shows managers how to 'walk the talk'.  The end result is benefits for the organization, the promoters, the employees & the customers.

Time & Task Management : Time management is critical to accomplishing your goals It has been said that success lies in our habits. I would like to take that a step further and say that success lies in our schedule. Everyone has the same 24 hours but few make the best use of it. In the Time & Task Management workshop, participants learn the importance of 'found time' & how to utilize it. They understand their own time utilization by doing the time management matrix exercise.  The task management part helps them how to work on major projects & finish it successfully.

 

We specialize in customizing programs suited to your specific needs. If any of the above does not meet your needs , call us to conduct a free needs analysis .

 

Contact us at :

amruth@greatscope.com greatscope@gmail.com


 Phones : Amruth : 98860-36125, Kavitha:98860-14751

Landline: 080-23537694

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CONSULTANCY SERVICES

COMPETENCY ASSESSMENT:Organizational competency, developing role based behavioral competency. Equipping the top management in competency based decision making ,hiring.


PERFORMANCE MANAGEMENT : Developing performance management systems, upgrading existing PMS.

·         RECRUITMENT:- Turnkey recruitment service using behavioral interviewing techniques, graphology & psychometric testing. Our consultants are certified behavior analysts.

 

·        NEW EMPLOYEE INDUCTION.

Every new employees needs to be inducted or oriented into the company culture, work rules & specific job requirements. We can ensure a systematic, professional & fun-based induction experience that your new employees will never forget. This helps a lot in employee retention   

 

·        PRODUCTIVITY IMPROVEMENT techniques.

Innovative, out-of-the-box techniques to improve productivity. Purely customized for each organization.

·        DE-STRESSING PROGRAMS

Our de-stressing programs use a lot of creative methods like outbound  adventure activities, team bonding, theatre techniques & mind control methods.


  •  GAMES & ACTIVITIES FOR EVENTS / GET-TOGETHERS.

We conduct innovative games & activities for parties & events. Our party games division is manned by a team of experienced ( & verry creative!) professionals who specialize in conducting some of the most memorable parties.

 

We have games for singles, couples, games for men, games for women, games for children, games for groups of 3,4,5,6 & more. We can handle groups of one to over a hundred.

 

Our Quiz expert can conduct quizzes on any topic under the sun!  For your next annual event – don’t forget to call us.