Ryland Leaky Homes

Ryland Customer Service and Warranty Directory

Holli Courson 

(770) 587-1667 ext.3159

Ryland Mission Statement

Ryland's mission is to build homes of the highest quality and value, while providing the highest level of satisfaction to our customers, employees and shareholders.

The Ryland Business Strategy

To achieve our mission, Ryland follows a consistent business strategy focused on:

• Being a high-volume production homebuilder;
• Serving the needs of first-time and move-up homebuyers;
• Achieving leadership in geographically diverse markets;
• Growing organically;
• Offering our customers the best in design, quality, value and location;
• Following a decentralized operating structure that capitalizes on our national strength and local market expertise;
• Increasing shareholder value through the careful management of risks and returns on investment; and
• Conducting our business with a sense of responsibility, integrity and ethics.

Ryland builds homes on lead contaminated soil_

http://www.epa.gov/region5/orc/enfactions/enfactions2003/law-tsca.htm

“Region 5 signs Administrative Order on Consent with The Ryland Group, Inc.
On April 14, 2003, the Ohio Environmental Protection Agency contacted Region 5 and requested EPA assistance in conducting a potential time-critical removal action at the Lexington Manor subdivision in Liberty Township, Ohio. U.S. EPA undertook sampling and analysis that confirmed the presence of lead contamination in many of the yards in the 26-acre subdivision. EPA signed an action memorandum for this site on June 3, 2003, and began negotiations with both the developer and builder of this subdivision. Ryland, the builder of the subdivision, purchased the property from developer Lexington Manor, Inc., after Lexington Manor’s environmental consultant stated that the property was safe for residential development. The subdivision was built on the site of a former skeet-shooting range and the lead and arsenic contamination that have been documented in the soil are from the lead pellets that comprise the skeet. In the Administrative Order on Consent, signed on August 14, 2003, Ryland has agreed to remove and properly manage all soil, sediment, and debris contaminated with lead at greater than 400 ppm. Ryland will also remediate arsenic associated with lead shot to site background levels. A private lawsuit is pending in which the homeowners have sued Lexington, Ryland and the environmental consultant. In settlement of that lawsuit, Ryland has agreed to purchase back many of the homes currently occupied at the subdivision, which are valued at $200,000 to $300,000. The estimated cost for completing this removal is anywhere between $2 million and $20 million, depending upon the volume. That figure is exclusive of the money Ryland has spent to buy back the houses from the homeowners.
Contact: Susan Prout, primary contact, at 312-353-1029; Larry Kyte, additional contact, at 312-886-4245”