•Managed hardware and software rollouts to 950 Disney Store retail locations, including all Retail Point of Sale systems, all store back office systems, all store intranet communication systems (EARS) and all stand-alone store kiosk systems. This represents the management of over $2 million in hardware assets, and another $2.5 million in software licensing and custom development.
•Ran the production of all support documentation and end user documentation for all retail and store management systems.
•Managed the rollout of corporate office systems including desktop systems for 1,600 users.
•Oversaw the development of Knowledge Base and other internal applications, including a Data Warehousing system and Inventory Control systems running on IBM AS/400s under Island Pacific software.
•Directed the development and deployment of Disney Cast Member Intranet sites including automated HR applications, Time and Attendance systems and other internal applications. This system support over 35,000 Disney staff worldwide.
•Served as an executive member of Disneys Y2K disaster recovery team. As such, he was one of 14 people worldwide granted all-access privileges to all Disney facilities and subsidiary facilities.
The Software Works! Project Manager
•Ran the complete life cycle of deployment of TSWs back office, corporate office and POS software for Mobil Oils On The Run franchise, and Texaco's Star Mart franchise.
•Supervised all hardware and software delivery and installation and user training for over 1200 retail operations.
•Delivered training seminars to corporate executives, franchise holders and investors.
