Customer Policy

All purchases and financial transactions between the customer and Lost Ikon are outsourced and handled by Plimus, Inc. Plimus is a third-party company that specializes in transactions such as this. It's more convenient, less costly, and more safer this way (for both sides). So you can rest assured that your financial transactions with Lost Ikon are handled professionally and securely. For more information you can always visit their website at www.plimus.com.

Also, any personal information that Lost Ikon recieves or obtains from the customer will be kept strictly confidential and will not be shared with any other third parties. Privacy is taken seriously and the customer should feel safe knowing that their important information is handled securely and with ultimate respect.

There are no guaranteed refunds on purchases. However, Lost Ikon values its customers and special consideration is possible on a case by case basis.

If you have any other questions, you can contact us at any time.