NO.
|
TOPIC
|
DETAILED
DESCRIPTION
|
CLIENT'S
INITIALS
|
1
|
Base
Rate
|
- You
would
only pay for service time
at a rate of 1$/minute
or 60$/hour.
|
|
2
|
Admin.
Fee
|
- There
would
be a 10%-20%
administrative
fee
which would cover applicable taxes, fees, surcharges, entrance fees,
parking, gate fees,
& credit card handling &
processing.
|
|
3
|
Gratuity
|
- Gratuity
of 20%-30%
will be added accordingly, which is for our chauffeurs' real
wages!
|
|
| 3a |
Commute
Time |
- Travel
time to & from your destination WILL apply, at the rate of
60$ or 90$ per hour; depending on time of day & other factors,
unless waived in WRITING
ONLY.
|
|
3b
|
Total
Charge
|
- Based
on the
above mentioned breakdowns (travel time + service
time usage + administrative fee +
gratuity) your hourly service charge would be (60$+6$+12$) = 78$/hour to (60$+12$+18$) = 90$/hour,
respectively.
- The variation depends on the
itinerary, number of passengers, etc.
|
|
| 3c |
Airport
& FasTrak (Bridge Toll) |
- Effective 6/7/8, there would be 5$ charge for
passing thru
bridge tolls, as well as any airport runs. Hence, an airport run,
say
from East Bay, would be a min. of 88$ (60$+6$+12$+5$+5$).
|
|
3d
|
Minimum
Service
|
- As
a rule of thumb, all sedan
driven events have a 1-hour
and
stretch
charters have a 2-hour
minimum service charge.
|
|
3e
|
Late
PM or Early AM Service |
- Rides/Tours
beginning or ending
between midnight
till 6:00 a.m. will have an over-time
rate,
i.e. the
service rate would be 90$/hour.
- Hence, the total
charges could range from (90$+9$+18$)=117$/hour to
(90$+18$+27$)=135$/hour.
- The same is true for ANY event
that would last longer than 8 hours.
|
|
3f
|
Long
Distance Jobs |
- Long
distance (>100 miles), weekend &
transfer trips will be charged
at
least the overtime rate or 2$/mile or 2$/minute,
whichever is higher.
|
|
3g
|
Overtime
Rate |
- Overtime
rate (1
1/2 times the quoted figure) will apply to ALL events that exceed
the
reserved time (i.e. If you reserve an event for 6 hours, but end
up using 8 hours of service, the remaining two hours will be billed 1
1/2 times the original amount and the same will apply to administrative
fee and gratuity).
- Therefore, it is in your best interest to plan
an event accurately.
|
|
3h
|
Last
Minute Calls |
- Last
minute
service requests (less than 4-hour notice), CAN
be charged 2$ a
minute plus
commute time.
|
|
3i
|
Payment
Methods |
- Acceptable forms
of
payment are: Credit Cards (American Express, Visa, Master Card,
Discover), Personal or Business Checks, Cashier's Check, Money Order,
Bank Wire Transfer, Traveler Cheques, Cash (foreign currency is
welcome!) and lastly U$!
|
|
3j
|
Late
Invoices |
- We will charge a monthly
late fee of
10% of an invoice which is not paid within 30 days,
from date of service. NO EXCEPTION!
|
|
4
|
No
Carding Policy |
- Notice
to Our Colleagues &
Customers: Your service would be 100%
FREE, if in
case of
sub-contracting our service to/from another vendor either: They would
promote their business via handing
out a business card or ANY lead
information or conversely if ANY of our staff engages in such
immoral
activity.
|
|
4a
|
Cellular
or Mobile Calls |
- You
may make FREE
local or long distance calls
within the 48 contiguous states,
while cruising with us.
- We know of no
limousine company that would
offer
you this service for free.
|
|
5
|
Corporate
Accounts
|
- Corporate
accounts are
welcome & negotiated on a case by case
basis. We would delightfully furnish you ample documents about
our licenses, permits, insurance, etc., in addition to professional
references.
|
|
6
|
Smoking
& Drinking Alcohol, and Illegal Drugs
|
- ALL
our
cars/fleet is 100% non-smoking-no-pet
environment. Due to absorption of
odor, we will charge a minimum
of 4-hour service (240$) for smoking in
our limos.
- We would
have to remove the smoked car from
service
and take to our designated facility. PLEASE respect the privacy
and comfort of other
guests/visitors by not indulging yourself in smoking while riding with
us. POSITIVELY
no illegal drugs are allowed to be brought in, nor smoked in.
- Similarly, we will charge a minimum
of 8 hour service (480$)
per person for vomiting! We are adding this "harsh
penalty"
after
learning from the experience of our colleagues, that a simple
irresponsible behavior can potentially ruin everyone (the client and
the limousine company)'s entire day and night.
- PLEASE drink
responsibly!
|
|
7
|
Unacceptable
Conducts
|
- WARNING: ANY
abusive
demeanor, conduct, use, damage or illegal
activity, at our
discretion, would result in highest possible charges being levied
against the client, not to mention immediate disembarkment &
ceasing of service.
|
|
9
|
Check
Honor
|
- If
you place a stop
payment
on a check that we honored, we will NOT serve you anymore in the
future.
- The same is true for a charge-back on a credit
card. You are
HIGHLY urged to resolve
any
discrepancies at the onset, rather than letting it stretch into
a conflict.
|
|
10
|
Legal
Fees
|
- You
explicitly
agree to pay us our attorney
fees,
legal costs, interest, etc., should we take a legal action against you,
in addition to the original invoice.
- If we resort to a small
claims court, you agree to pay us 60$
per hour
for our time in bringing the case to court, which can potentially be
several hours or hundreds of dollars!
|
|
11
|
Spills
|
- Learning
from the experience of other limousine companies, we WILL charge you a
minimum of 4 hours of service (240$)
for leaving a gum
or major spills in the limousine.
- Such extra charges can
& WILL be added after finishing your event and they will be
invoiced
or charged on your credit card. Again, PLEASE
drink responsibly!
|
|
12
|
Damage
to Limousine or Lost Items
|
- Again,
learning
from the experience of other
professionals, we WILL
charge your credit card to the fullest extent for any
damage
to the limousine, lost or broken glassware, etc.
- Please note that
often times, we have to replace the entire set of, say, glassware if
one is missing or broken.
- This cost will surely be substantially
high
due to our cost of their replacement. Majority of times, we
cannot
readily replace lost items & have to order from
specialty
outlets & wait .
So, PLEASE use and enjoy the facilities, accommodations, etc., fully
and
in a responsible manner.
- You hereby give us explicit
authorization
to charge you accordingly, in the unlikely occurrence of such events.
|
|
13
|
Willful
Damage to Our Limousines
|
- We
never had the experience, nor are we looking forward to it, but again,
learning from the experience of other professionals, if we
discern/discover a willful
damage to our limousine(s) we will file criminal
charges against each & every person in the party. We
apologize for the harsh tone of this rule, but this DOES happen
elsewhere :(
|
|