Ken Travel · Enjoy Your Holiday With Us

terms and conditions

Payment

All confirmed reservation must be settled at least 14 days prior to the date arrival, unless the credit facility has been approved and signed by the authorized personnel of your organization. In some cases, deposit will be absolutely required by the hotel, especially during high season period.

All payment can be done through:
Bank Name : BCA
Acct. No: 692-0-038717
Bank Add: Jl. Duri Selatan
On the behalf of : PT. Ken Tour & Travel

Cancellation Policy
Cancellation	Cancellation charges
14 - 07 days prior to date of arrival	50% of the total cost
Less than 07 days prior to date of arrival	100% of the total cost

Refund

Unless there is a written confirmation from the hotel and/or other service providers, like: airlines or transportation company, no refund can be done, for part or all unused services.

Responsibility

The Kentour.net, accommodation, Online Reservation for Ticketing Hotels and Tours in this tour online organized and arranged by KEN TOUR & TRAVEL and its associated. The company is not itself a carrier or hotelier, nor do we own aircraft, hotel or coaches.

Booking with Ken Tour & Travel are subject to the term and conditions and limitations of liability imposed by those transportation companies, hotel contractors and other service providers, who may provide you with services and facilities at the request of the KEN TOUR & TRAVEL.

KEN TOUR & TRAVEL acts as your agent to introduce you to services provided. We do not accept any legal liability for damage including death, injury, delay and loss of any nature, addition expenses or inconvenience howsoever caused to the guests / passengers for himself and his executors. Administrators and dependents expressly renounces all claim against KEN TOUR &TRAVEL in respect therefore, whether the same may be due to negligence, misconduct, act of omission, default or failure one the part of KEN TOUR & TRAVEL or not.

KEN TOUR & TRAVEL serves the right to use other non-brochure service providers of a similar or higher standard at their discretion. KEN TOUR & TRAVEL reserves the right to amend, make variation to or cancel the tours, accommodation, transportation or other services and facilities advertised in the tariff. All prices are subject to alteration at the absolute discretion of the company, and in particular but not limited to, when there be tariff to fare variation or currency exchange fluctuations.

The airlines concerns are not to be held responsible for any act. Omission or event during the time passengers is not on board their aircraft any/or conveniences. The airlines ticket issued by the airlines concern. When issued, shall constitute the sole contract between this airlines and the purchaser of this tour and/or tour member

Ken Tour & Travel

Jalan Tanah Sereal Raya Jakarta 11210 Indonesia

Phone : +62 21 6316811 Extn 15

Fax : +62 21 6316822

Mobile : + 62 85217732430

Email : purwanto@anmtour.com