Katherine K. Lua Curriculum vitae

Customer Service & Accounting

Achievements

Topped
the
 C.P.A.
Board
Exams


Placed 3rd out of 5,815 examinees in the October 1992 Philippine Government Certified Public Accountant Licensing Exams where the passing rate was barely 14%
Magna
cum laude


graduate of
Bachelor of Science in Commerce

major in Accounting
Garnered a grade point average of 93.25 - Highest among Ateneo de Davao University, Philippines Batch 1992 graduates

National Top Seller        
Mary Kay,
Philippines         
Awarded as "National Top Seller" of Mary Kay, Philippines for 2 consecutive months.  This was during the year 2003 when I sold over three hundred thousand worth of Mary Kay skin care products and cosmetics.
Top Seller
Alcantara & Sons Land Development Co., Inc.
( ALSONS LANDCO )
Recognized as the "Top Seller of the month" by a leading real estate development company in the Philippines.  Sold the most number of lots in a month at Woodridge Park Subdivision, Davao City, Philippines.






Awards Received

Most Outstanding Student
SY 1990-91
Ateneo de Davao University
Philippines
A distinctive citation for academic excellence, and for participation in extra-curricular affairs.
Joaquin,Cunanan&Co. - Price Waterhouse     Awardee        
          For academic excellence
                                  


Honor conferred by an internationally affiliated auditing firm.

                                
Commerce Division Awardee
SY 1990-91
and
SY 1991-92
Ateneo de Davao University
Philippines
Twice recognized for actively assisting Ateneo de Davao University's Commerce Department.  I assisted in its multifarious services for the students.

Top Customer
Service
Agent               
"One Call Does It All" www.1calldoesitall.com
a Business processing office 

A trophy from the owners of "One Call Does It All" call center, where I used to work, for garnering the most leads from transacting business with Americans over the phone.


Special Trainings Attended

Global Call Center Training
A training equipping one with Excellent Customer Service Skills and preparing for work in any call center or business processing office environment


American Accent Training
Three months of intensive training on grammar and American accent