Roundtable Discussion #17
"What are the big misconceptions that people fall prey to about trainers?"

Narina Prokosch:
"The fitness industry is full of misconceptions. Where do you begin to address them? And which one? For this article I will focus on just two. First, I feel the public think of fitness professionals as someone who just scribbles down some exercises and walks them through it while holding their trusty clipboard. Unfortunately, too often that is exactly what type of trainers we see in a lot of the public faciities. Guiding a client through a workout is just one part of the role of the fitness professional. Assessment, program design, customer service, business management, trainer, confidant, friend and yes clipboard manager are all roles the trainer must master. I look at our role as a much more holistic role than maybe some trainers/coaches. I feel that more often than not, what is going on in a clients' personal life will and often does impact their training session that day. If needed I will take the time needed to de-stress a client before a session, so that we may focus more on the work in the gym and allow the personal/work life to slip away. I think depending on your relationship with your client, you become part trainer, part psychologist and part friend. I like my clients to be able to relax while at the gym and hopefully any distractions will be put aside so that some hard work on the gym floor can be accomplished and hopefully the client will leave feeling better able to cope with what lays outside our stduio doors.
"I think most people who believe that all a trainer/coach does is train people, change weights, write programs and supervises sessions are right.
I agree 100%.
Most trainers do only that, in fact many trainers only change weights.
I would guess about 60% change weights vaguely paying attention to their clients in between their own mental masturbatory pose downs in the mirror, 25% change weights and really pay attention to their client-like the first 3 and last 3 of any set-and 13% do the prior mentioned including writing a horrible yet meaningless program, and I’m willing to bet that 2% at best know what the hell they’re actually doing or are remotely close when it comes to real program design, application, support, guidance, motivation and truly caring about their client…and caring doesn’t mean wiping down their machine or handing them a water bottle…hell any incompetent can do that.
So I agree with the public, most trainers are merely pin pushers, plate stackers, guessers, assumers and babysitters. Very few actually have an idea of what they are creating and why they are applying them at the present time to elicit so and so benefit and result.
I think that’s why I feel most comfortable not employing anyone at my firm presently. I haven’t met anyone that has wowed me yet with their knowledge, understanding or view on training. Doesn’t mean someone isn’t out there, heck they could be right under my nose and I may have passed right by them unknowingly in a supermarket, convenience store, gas station or park.
All I know is that my firm simply can not afford to employ some dumbbell jockey for the amusement of collecting a paycheck and bragging to their friends about they’re so tough day. My clients are like family to me in that I truly care about their commitment, desires, goals, achievements and ability to live each day better than the last. It’s a whole package. If your job is turning into just a paycheck for you, get out of the business, it’s not the right industry for you. Understand why.
Sure you may only spend one to two hours a week with a client in person, but the support via email, phone, direct mail and consultations beyond the end of the session itself is what separates great trainers from good trainers. All of my clients know they can reach me when something important arises and it calls for attention.
Now am I setting them up for failure once they decide to venture on their own again? No, I’m simply instilling in them that they can achieve what they want, that their support system is the most valuable and important piece in the puzzle of their achievement adventure/mission. Also, as I’ve mentioned in prior roundtable pieces, I am very fortunate and in a wonderful place in my career in that in that I choose who I will train.
I can not tell you how many people I have turned down even when two or three slots have been open-I like to cap my clientele at about 10-12 individuals-because I did not feel they were the type of person who truly wanted to change their lifestyle to achieve their goals. I’m not ashamed of that either, playing picky.
In fact, I hope more people think that trainers are convenient as the above mentioned. It’ll force trainees to value the services of a great trainer, not a person looking to rake some money off someone’s back sweat with lies, misconceptions and misinformation.
That’s why we have solid experts rather than Johnny and Suzy Look-Good-(some not so good) with no practical knowledge of creating effective training designs and or knowing how to implement them.
On a candid note, I’m rather an expensive investment for potential clients, but I LOVE every time a client tells me I don’t charge enough for my service. It happened tonight when I was signing another individual up for 7 months worth of training sessions. That’s a great feeling and an amazing return on an investment.
The client is happy and the advisor/educator/motivator/trainer is happy; nothing like being respected for giving someone what they want and a few ‘your welcomes’ along the way ; ) Actually, last week I gave all of my clients yet another piece of equipment they can use for their home gyms-and I even supplied my prior clients with them too! I don’t only take money from my clients I give them back something useful, motivating and rewarding for their consistent efforts and achievements. Remember it’s all about them, not you.
And if you’re a trainer reading this, get with the program and start giving your clients the attention they deserve. I don’t care if you dread having to train your 4 o’clock, either drop them as a client or give them to someone else who’ll care for them, because your certainly not doing them the service they desired in the first place, and if they are merely using you in retrospect for the bragging rights of a trainer, then drop them. Don’t waste your time with someone who doesn’t really need the service or desire it. But most often I’ve discovered it’s the trainer, and not the trainee, whose ‘missing’ during a personal training sessions.
So if you’re not going to support them, and all you care about is another increment in your paycheck, then you may need to find a new career or start admiring your clients for who they are…someone who trusts you with their most prized possessions…they’re health, appearance and body."
Chaney Weiner:
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