Euro Coin Exchange

GENERAL INFORMATION:

Do you charge any fees to exchange my Euro coins and bills?

No. We never have and never will. Euro Coin Exchange imposes no hidden fees, no surprise charges and no other expenses. We exchange Euro coins and bills on a FLAT RATE even exchange basis. For other currencies, our stated rate is the rate we pay -- no hidden fees. 

Is there a minimum amount I can exchange?

Yes, we ask that you exchange at least 5 Euro at a time.

Is there a maximum amount I can exchange?

No, there is no maximum. If you are exchanging more than $500 worth of coins, we ask that you contact us in advance, and strongly suggest that you use a service such as Federal Express or USPS certified mail to send your Euros to us.

Do I need to send an “even” amount?

No. We will exchange odd Euro cents, British pence, and Canadian cents (example: €25.31). Please note that for all other currencies, we only purchase larger denomination coins. Click here for details.

Do you accept other currencies?

Yes, in addition to exchanging Euro coins and bills, we also buy British Pounds, Australian, Canadian and New Zealand Dollars, Israeli Shekels, Japanese Yen, Polish Zloty, and Swiss Francs. Please note, however, that these are the only currencies we buy, so please do not send any other currencies.

Notice regarding older British coins: Effective June 3, 2009, we will no longer be able to accept British coins which have been withdrawn from circulation by the Royal Mint. This specifically includes all ½p and 2½p coins, all pre-1971 (pre-decimalization coins such as the sixpence, shilling and two shilling coins), and the large-size (pre-1990) 5p, (pre-1992) 10p, and (pre-1997) 50p coins. If you are unsure about your British coins, please consult the U.K. links on our Coin Identifier Page. 

What exchange rate do you use?

We exchange Euro coins and bills for Dollars on a FLAT RATE even exchange basis: €1=$1. We buy British pounds at the same 1-for-1 rate (£1=$1). When demand is high for particular coins, or if the dollar is especially weak (as it is right now), we will pay a premium rate for some or all of the coins we buy. Be sure to check out our Promotions page for our premium rates -- currently as high as $1.20 per Pound or Euro (see Promotions page for details). We purchase all other currencies at an exchange rate which changes daily based upon prevailing exchange rates and the demand for foreign coins. 

Why don't you use the same exchange rate as the banks?

Banks deal with instant electronic transfers, or large quantities of readily transferrable paper money. They don't buy coins. Exchange rates change all day, every day, while we must wait for coins to arrive from our customers, and wait again when we ship them to our buyers. Most of the coins we buy end up being shipped overseas. Our customers regularly tell us that we offer the best deal anywhere in the country with unsurpassed customer service. We provide great service, and a fair deal, but we can't perform miracles. 

What do you do with the coins?

We sell our coins to coin dealers, jewelry manufacturers, collectors, and various financial institutions.

I need some help identifying my coins. Where should I look?

Wikipedia has a very nice collection of photos of the various Euro coins, and a detailed discussion of British coinage. It's a great place to start. Go to our Coin Identifier page and we provide links to the appropriate pages.

I tried to check you out on the BBB web site and they've never heard of you. What's the story?

The BBB has never heard of us because we've never had a complaint filed with the BBB. If we fail to provide you with satisfactory service FOR ANY REASON, contact us and we will endeavor to satisfy your complaint within one business day of hearing about your problem. We are members of the Consumer Confidence Program of Net-ARB, the internet arbitration service, and have pledged to use fast and affordable online dispute resolution using email to remedy any conflict which we cannot immediately remedy on our own.

SHIPPING ADVICE:

I have a big jar of Euro coins. What’s the best way to ship my coins?

If you have a large quantity of coins, consider using a USPS Flat Rate box (there’s no weight limit!). Seal the coins in one or more plastic bags (many shippers "double-bag" their coins); put the coins in the box; DON’T FORGET TO INCLUDE YOUR PACKING LIST; insert enough padding so the coins don’t rattle; seal the box with plenty of tape; address and mail to Euro Coin Exchange. 

But isn't it expensive to mail coins?

When it comes to mailing coins, the US Postal Service is your best friend. If you use a USPS Flat Rate box, you can mail a box full of coins for as little as $4.95 with no weight limit!  Larger boxes are available, too, and the price is a true bargain. 

I have just a few Euro coins. What’s the best way to ship my coins?

We have found that the best method for shipping smaller quantities of Euro coins is to place them in a Zip-Loc bag; fold them tightly in your packing list; place the bundle in a “bubble” or padded envelope; and mail the envelope to Euro Coin Exchange. Please DO NOT TAPE your coins to a card or page. CAUTION: Do not mail loose coins in a standard envelope. They can cause the envelope to tear during processing at the Post Office and get lost, or may result in your envelope being returned to you for additional postage. For larger quantities, but fewer than a big boxful, consider using a USPS Priority Mail Flat Rate envelope. These are the 9X12 inch cardboard envelopes -- and you can mail a lot of coins for a flat rate of $4.95. 

Should I insure my shipment?

The choice is yours. The United States Postal Service and private companies such as Federal Express and UPS are remarkably secure. Certified mail or delivery confirmation is generally good enough. For larger amounts, we strongly recommend Certified Mail, Fed Ex, etc.

Can I drop off my coins at your office in person?

No, due to security and insurance purposes, we are unable to accept coins in person. Even if you are in the immediate area, we require that all coins be mailed to us. In some cases, we can arrange to have a representative meet you at a local branch of a commercial bank. Please contact us for details.

I live outside the United States. Can I receive payment in a currency other than US dollars?

Yes. If you wish to receive payment in a currency other than US dollars, we can send your payment to you via PayPal (subject to PayPal's terms and conditions and applicable exchange rate). We are only able to send paper checks payable in US dollars.

CONTACT US:

I would feel better if I could speak with a live person before I put my money in the mail. How do I reach you by telephone?

If you would like to call us, you can reach us at 678-559-6796.

Our Mailing Address:

E.C.E. Services - Processing Center, 9165 Martin Road, Roswell, GA 30076

Our Privacy Policy:

Euro Coin Exchange respects your privacy. Click to read our Privacy Policy.