Welcome to Total Customer Care! Our objective is to provide you with a Quality Service Experience. We welcome and encourage customer feedback via the Online Form. We have an experienced team of professionals dedicated to achieve customer satisfaction. What type of service did you paid for: Fax Inquiries: Email Inquiries: Contact us at info@bigstarlaborservices.com Disclaimer We make every attempt to present accurate information on our site. However, due to changes in descriptions, images, availability and prices, some services are subject to availiabilities, chnages and updates without notice. You may verify price & services information by contacting us toll free at 1-800-561-4055. (For sales only)
U.S. and Canada 1-888-506-6837.
Unfortunatelly incident or accidents happens, but as a responsible company we will try to do our best to make it fair. We provide up to 100's of services per month and move about 10,000 items and due to the nature of the business, some customers will probally visit this page to cancelled, rescheduled, make a claim or complaints and even give us a suggestion to improve our services. Therefore, we have created this interactive customer care webiste to resolve most issues in a very passive manner without any arguments, disputes, verbal abuses or conflicts. We prefer to do it the civilize way, so we can calmly reach a better result in your favor. And for your information, we promise to reach a fair and balance desicion regarding most issues. IMPORTANT!!! We will not tolerated any verbal abuse, harasment calls, phone prink, diffamation whatsoever, we will be retaliated by impluse with no reserve and seek compensation to the fullest extend of the law. Meanwhile, we suggest you NOT CALL under any circumstance to argue or to chalenge us reagrding any matters, please from now on any contact by email to resolve your issue.Please give us the opportunity to respond to your claim or complaints, as requires by law. And If you not totaly satisfy with our position, outcomes or repsonse, or simply don't want to deal with us, please look for other reputable mediation service such as the BBB etc...
And once again, we would like to thank you for giving us the opportunity to serve you and we appologize for any inconvinience caused.
And thank you for participating and our customer services resolution program. Our goal is to calmly read your claim or complaint and take it in consideration, without any confronation or the typical abuse or verbal abuse of a bad employee or from aover the phone.
We thank you for your understanding and your participation in house mediation efforts....
TOTAL CUSTOMER CARE CENTER by Big Star Services Inc.