You may need to install the latest Active X download it here

 http://www.download.com/redir?pid=10261021&merid=69189&mfgid=69189&ltype=dl_dlnow&lop=link&edId=3&siteId=4&oId=3120-6676-10261021&ontId=6676&destUrl=%2F3001-6676-10261021.html

You may need to download the latest JavaX software visit,

 http://java.sun.com/webapps/getjava/BrowserRedirect?locale=en&host=www.java.com:80 

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