DATAONE/BROADBAND GUIDE (MODEM INSTALLATION) BHARAT SANCHAR NIGAM LIMITED BSNL is in the process of commissioning of a world class, multi-gigabit, multi-protocol, convergent IP infrastructure through National Internet Backbone?II (NIB-II), that will provide convergent services through the same backbone and broadband access network. The Broadband service will be available on DSL technology (on the same copper cable that is used for connecting telephone), on a countrywide basis spanning 198 cities. In terms of infrastructure for broadband services NIB-II would put India at par with more advanced nations. The services that would be supported includes always-on broadband access to the Internet for residential and business customers, Content based services, Video multicasting, Video-on-demand and Interactive gaming, Audio and Video conferencing, IP Telephony, Distance learning, Messaging: plain and feature rich, Multi-site MPLS VPNs with Quality of Service (QoS) guarantees. The subscribe will be able to access the above services through Subscriber Service Selection System (SSSS) portal.

Key Objectives

To provide high speed Internet connectivity (upto 8 Mbps) To provide Virtual Private Network (VPN) service to the broadband customers To provide dial VPN service to MPLS VPN customers. To provide multicast video services, video-on-demand, etc. through the Broadband Remote Access Server (BRAS). To provide a means to bill for the aforesaid services by either time-based or volume-based billing. It shall provide the customer with the option to select the services through web server To provide both pre-paid and post paid broadband services Technical Capability of the Backbone   The Broadband Service will be given through the state of the art Multi Protocol Label Switching (MPLS) based IP Infrastructure, which is designed to provide reliable routes to cover all possible destinations within and outside the country. Layer 1 of the network will consist of a high speed Backbone comprising of 24 powerful Core Routers connected with high speed 2.5 Gbps(STM-16) links. The routers are located on the national DWDM network interfacing at STM-16 optical level to provide for high transmission speeds.     What advantage does MPLS have over other Technologies?   MPLS VPN is a technology that allows a service provider like BSNL to have complete control over parameters that are critical to offering its customers service guarantees with regard to bandwidth throughputs, latencies and availability.     Services available through Broadband   High speed Internet Access: This is the always-on Internet access service with speed ranging from 256 kbps to 8 Mbps. Bandwidth on Demand: This will facilitate customer to change bandwidth as per his / her requirement. For example a customer with 256 kbps can change to 1 Mbps during the video Conferencing session. Multicasting: This is to provide video multicast services for application in distance education, telemedicine etc Dial VPN Service: This service allows remote users to access their private network securely over the NIB-II infrastructure. Video and Audio Conferencing: Content based Services: Like Video on Demand, Interactive Gaming, Live and time shifted TV

What the customer needs in order to be able to use Broadband?

BSNL's Bfone (Basic phone) connection Personal Computer with 10/100 Ethernet Port ADSL CPE (Customer Premise Equipment). This can be taken from BSNL at nominal rental per month. When is the service being launched   The Broadband Service has been launched in Bangalore, Chennai, Hyderabad and Kolkata from 14th January 2005. Soon,  it will be extended to 198 more cities.   1What is BSNL DataOne Broadband Service?   Broadband refers to a connection that has capacity to transmit large amount of data at high speed. Presently a connection having download speeds of 256 kbps or more is classified as broadband. When connected to the Internet such a connection allows surfing or downloading much faster than a dial-up or any other narrowband connections.   2 What is ADSL?   ADSL stands for Asymmetric Digital Subscriber Line. It is a technology that allows copper telephone pairs to be used to provide a broadband connection. It provides ?always-on? Internet connection that is automatically established once the PC and ADSL modem are switched on.   3 What is always-on service? Will there be call charges?   ?Always-on? means that the ADSL broadband sets up a permanent connection to the Internet that lets you access the Internet as soon as you switch on the computer and the modem. You do not need to 'dial up' like when you are using a standard modem connection.   4 How fast is ADSL compared to normal dial-up, ISDN and DIAS connection?   If you are using a connection with 1 Mbps down load speed then you are having a speed that is 17.5 times faster that normal dial-up, about 8 times faster than ISDN and about 4 times faster than DIAS.   5 What are the benefits of ADSL?   Fast downloads o At least 4.5 times and up to 140 times faster than dial-up connection o Always on connection o Telephone and Internet access can be used together o No telephone call charges o Cost effective way to access Internet o A host of free content on the web can be downloaded faster   6 Do I need a separate line for ADSL?   No. ADSL can run on your existing basic phone (Bfone) line. If you do not have a Bfone connection then you need to get one from BSNL before you can ask for an ADSL broadband connection.   7 Can I use both phone and ADSL together?    Yes. ADSL uses a different set of frequencies and does not interfere with telephone conversation. Conversely, ?making a phone call while accessing the Internet does not affect the speed of the ADSL connection.   8 What is a CPE? How do I get it?   CPE stands for Customer Premise Equipment. This would consist of an ADSL modem/router and a stand-alone or a build in splitter to separate the telephone and broadband connections. You can purchase your own CPE or BSNL can provide the same. There are three options for getting the CPE from BSNL. Option I - Outright Purchase from BSNL for Rs.2000/- & nbsp Option II - Use BSNL modem by paying advance monthly rental of Rs.100 and non-refundable Security Deposit of Rs.500/-  Option III - Free Modem. Please click here for details   9 My friend has ADSL but BSNL in my city says I cannot!   These could be the reasons for this. Your distance from the nearest ADSL Central Office equipment (DSLAM) may be beyond the technically permissible limit. Visibly the distance of your house/business may look same to you as your friend?s but it is the actual cable length that counts. Once you apply for a DataOne broadband connection, you line will be tested and you will be informed whether you home/business is covered other reason could be that your friend has a BSNL fixed line phone and you do not.   10 What is download and upload?    When the information flows from somewhere e.g. a web-page or a site to your PC you are ?downloading? on the other hand when you send information e.g. request for a web-page, you are ?uploading?   11 Why are the download/upload rates different?   ADSL is an asymmetric technology giving different rates in down and up directions. ?This is perfectly fine since we download (browsing, downloading clips, music etc) much more than we upload (a website address, a few clicks etc)   12 When Dataone is expected to rollout and what shall be the tariff?    The Broadband Service shall be launched in Bangalore, Chennai, Hyderabad and Kolkata from 14th ?January 2005. Later it will be rolled out in more than 100 cities in a phased manner. See Tariff here>>   13 Where can I get help about DataOne service?    You can call 24 hours helpline number: 1600 424 1600   14 What kind of PC do I need to run ADSL?   Most present day configurations will run ADSL. The following minimum is, however, recommended: Processor 200 MHz (or better) Operating System Windows 98SE (or higher) RAM (memory) 32 MB RAM Free Disk Space 125MB SVGA monitor CD-ROM Drive Network Interface Card(NIC) with 10/100 Mbps Ethernet port with RJ45 socket   15 How do I connect to ADSL?   To connect to ADSL you need an ADSL modem/router to be installed at your home/business. On your PC you should have an Ethernet port with RJ45 socket. Some ADSL modems have a USB port and you could connect these modems to the USB port of you computer.   16 What is a splitter? Do I need one?    If at your home/business, the same line is used for voice and data then you need to separate out these signals by using a splitter. The splitter will have one output for your telephone and one or more for the ADSL modem which in turn connects to your computer.   17 How do I install ADSL?   Once your connection comes through, an installation pack consisting of the CPE and installation guide will be sent to you. If you have requested BSNL for installation, a technician will visit and complete the installation for you. If you are buying your own Modem you can still request for installation on payment of the requisite charges. We will, however, only support equipment supplied by us.   18 What is an IP address?   When you are connect to the Internet, your PC is automatically allocated an IP(Internet Protocol) address to identify it to the outside world. There are two types of IP addresses, dynamic and static. Dynamic IP changes from session to session while static always remains same.   19 What is the difference between DataOne home and DataOne business?   Both of these connections offer high speed Internet access respectively for home and office environment. In DataOne for business connecting more than one computer may be allowed along with other possible features like extra email addresses, domain name, web hosting space as and when introduced.   20 Can I change from one Broadband data rate to another?    Yes, on payment of requisite charge. See details>>   21 How about Broadband Plans and Pricing?   See complete details here>>   22 How do I get the connection?   Fill up a registration form and deposit at BSNL customer centers. These forms are available on the BSNL web-site, from customer service centers and franchisees. You can also register online at BSNL website by filling a simple form. Click here to register online>>   23 What happens if I shift my premises?    ADSL connection is given for a particular BSNL fixed line. If you move, ADSL can be shifted to a BSNL line in the new location subject to availability in that area and payment of shifting.   24 What is the plan of providing DataOne service in different cities by the BSNL?    The DataOne service has been launched on 14th January 2005 in Chennai, Kolkata, Bangalore and Hyderabad. Till 31.1.2005 the service has also been started at Coimbatore, Ernakulam, Pune, ?Thanjavur And ?Tirupur. Our plan is to provide service in all the State Capitals by 31st March 05 and 168 more cities by the end of April 2005.

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