Making the change to Advanced Medical Billing is easy. 

How it works is simple.  You decide how much or how little we will help.  Once you are a client, Advanced Medical Billing begins processing your claims on paper immediately.  There is no delay while we wait for you to be set up to file electronically.

Will my claims really get paid faster?

Most definitely.  Electronic claims are always processed before paper claims, and because of the electronic tracking methods in place, the insurance companies can’t claim they never received your claims.

How fast will I know if the claims have been accepted?

You will know that the insurance companies have accepted your claims within 24 hours.

Will I be able to know at all times what claims have been filed?

You will be given a detailed verification report that will show what claims have been transmitted and when.

Will I have to have expensive equipment or software?

No.  In fact you don’t have to have any equipment or software at all, if you choose not to.  With the specialized software the billing representative has, all of you data entry of new patients, posting of charges and payments, and statement sending can be totally outsourced.

Will my patient charts ever have to leave my office?

Absolutely not!  Any information the billing specialists needs, he/she would contact your office manager and request it by either fax or phone.  Only information that is pertinent to filing the claim is necessary.  All patient information is kept in the strictest of confidentiality and is only used for billing purposes.  The billing specialist will only have access to what you give them access to.

What exactly does the billing specialist need from our office to file the claims electronically?

A copy of the superbill for services performed, a copy of the patient registration form, and a copy of the insurance card front and back.  A copy of the explanation of benefits from the insurance company is needed for posting payments.

I don’t have a superbill.  Can the billing specialist design one for my needs?

You bet.  All you’ll need to do is Xerox them or I can have the professionally printed for you.  The same can be done for a patient registration form as well.

What happens if a claim is rejected or paid wrong?

Your billing specialist will challenge any and all rejections and will do prompt follow up on any problems.

What are the liabilities involved in using an outside service?

All data is backed up on a daily basis.

How will the information needed to file a claim get from my office to a billing specialist?

Well there are three different ways: 1) if local the billing center can pick up the information, 2) you can fax the information, or 3) you can mail the information.  Option 3 is the most widely used.

What would my office staff be responsible for?

They are only responsible for having the patients fill out their registration forms and making a copy of their insurance card.  Your office staff will be able to continually concentrate on increasing patient care and follow up on the status of all the patients who come through your practice.  With this kind of care, your patients will become great word of mouth referral sources for you.

What software do we use?

Advanced Medical Billing uses Altapoint software. 

Are all the claims filed electronically?

All claims will be sent electronically through a clearinghouse whenever possible.  If not, paper claims will be computer generated.

How long will it take to set up my account?

After we receive the information from you or your staff, the data setup takes a short time.  However, to process your claims electronic we will need to complete a registration form for the main insurance companies.  This can take 2 to 4 weeks to receive your electronic provider number.  But, as we wait for that we will continue to process your claims by paper.

Links:

www.Advancedmedbilling.com/links.htm